FAQ » One-Smart-Star
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FAQ

Answers to some commonly asked questions about One Smart Star Numbers.

 

1.What is a One Smart Star Number?

A One Smart Star Number is an unique mobile number consisting of a “* “ + “4 Digits” = ONE SMART STAR NUMBER. It’s easier to recall and quick to dial.

 

2.What are the benefits of the One Smart Star Number?

A One Smart Star Number maximizes the value of your marketing efforts, making it easier for potential customers to reach your business by memorizing a much shorter number than a traditional phone number. You can also select number combinations which form words corresponding to your brand, thereby strengthening your branding across different mediums, e.g. *BANK, *PIZZA, *HSBC.
Additionally, you can connect your One Smart Star Number to a digital portal containing links to all your key call-to-actions, like customer service inquiries, feedback, and purchases.

 

3.Is the One Smart Star Number service new in Hong Kong?

Yes, the One Smart Star Number service is relatively new in Hong Kong. It was launched in March 2015.

 

4.Is Hong Kong the only place having this One Smart Star Number service?

No, the One Smart Star Number service is being successfully used in over 50 countries worldwide with thousands of satisfied customers.

 

5.Do I have to change my telephone number in order to use the One Smart Star Number service?

No, nothing from your existing telephone system and arrangement needs to be altered when your business decides to use the One Smart Star Number service.

 

6.Can I choose the One Smart Star Number I like?

Absolutely, your business can choose the One Smart Star Number that meets your needs.

 

7.How much does it cost for the Service?

It will depend on the One Smart Star Number you have chosen. For the range of pricing, please refer to the Pricing section.